Access Simplified LLC

About ALICE 8

• Who is ALICE for?
• How does the ALICE app help me?
• Why is your app called ALICE?
• Why did you make the ALICE app?
• Will you be adding more videos?

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Using ALICE 10

• How do I find a video quickly?
• Why do I need to enter my email?
• Why are there ASL and Text videos?
• How do I set ALICE to use ASL videos or Text videos?
• What do the button colors mean?

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Troubleshooting ALICE 10

• I don’t see any videos?
• Videos won’t play?
• The hearing person can’t hear anything?
• The ASL videos disappeared! Only text videos play?
• I don’t use ASL. My text videos disappeared?

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ALICE Purchases 5

• I don’t like your app. Can I get a refund?
• I paid for your app. Why do I have to pay again?
• I see several categories. Why can’t I access them?
• I purchased the app. I just got a new iPhone/iPad. How do I get it back?
• I reinstalled ALICE on a new device. How do I restore my in-app purchases?